Effective date: September 27, 2026
These Terms of Service (“Terms”) govern access to and use of Cardan.live and the associated dealer, advisor, and platform-operations software (the “Service”), provided by Cardan Corp (to be incorporated), doing business as Cardan.live(“Cardan,” “we,” “us”). By accessing or using the Service, the dealership or dealer group entering into an agreement with Cardan (“Dealer,” “you”), and each individual staff member Dealer authorizes to use the Service, agrees to these Terms.
Continued use of the Service constitutes acceptance of these Terms. If you do not agree, do not use the Service. These Terms apply in addition to any signed order form or master services agreement between Dealer and Cardan; where a signed agreement conflicts with these Terms, the signed agreement controls.
Cardan is a multi-tenant, white-label sales and deal-management platform for automotive dealerships and dealer groups, covering lead capture, deal-in-progress management, internal staff communication, and related reporting. Features available to a given Dealer depend on the subscription tier and add-ons in effect for that account.
Staff accounts (advisor, manager, finance, GM, admin, and network-admin roles) are created and managed by Cardan’s own operations team on Dealer’s behalf and at Dealer’s direction — the Service does not offer self-service account creation. Dealer is responsible for the accuracy of information provided for each staff account and for promptly notifying Cardan when a staff member should be removed. Dealer is responsible for all activity occurring under its accounts, including safeguarding login credentials.
The Service is offered under tiered subscription plans, with optional add-on capabilities available on top of any tier. Fees are billed in advance on a recurring basis through Cardan’s payment processor and, unless otherwise agreed in writing, renew automatically each billing period until cancelled. Fees are non-refundable except where required by law or expressly stated otherwise.
If a payment fails, Cardan may mark the account past due; continued non-payment may result in suspension of access to the Service. Cardan will make reasonable efforts to notify Dealer before suspending an account for non-payment. Reinstatement following suspension is contingent on resolving the outstanding balance.
You agree not to, and not to permit any authorized user to:
As between Dealer and Cardan, Dealer owns the customer, vehicle, and deal data it inputs into or generates through the Service (“Dealer Data”). Cardan acts as a service provider processing Dealer Data on Dealer’s behalf and will not sell Dealer Data or use it for any purpose outside operating, maintaining, and improving the Service, except as described in the Privacy Policy. On termination, Cardan will make reasonable efforts to make Dealer Data available for export for a limited period, as more specifically agreed in writing.
Cardan and its licensors retain all right, title, and interest in the Service, including its software, design, and the Cardan name and marks. These Terms grant Dealer and its authorized users a limited, non-exclusive, non-transferable right to use the Service during the subscription term — no other rights are granted.
The Service relies on third-party infrastructure and processing providers to operate, including cloud hosting and storage, and an AI provider used to draft (never automatically send) certain staff-facing message suggestions. Where a Dealer connects an optional third-party integration (for example, a CRM sync), that integration is governed additionally by that provider’s own terms. See the Privacy Policy for the current list of subprocessors.
Each party will protect the other’s non-public information disclosed in connection with the Service with the same degree of care it uses for its own confidential information of similar importance, and will not disclose it to third parties except as needed to perform under these Terms or as required by law.
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARDAN’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE FEES PAID BY DEALER TO CARDAN IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, AND CARDAN WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. AI-drafted content is a suggestion only; Dealer and its staff remain responsible for reviewing and approving any communication before it is sent to a customer.
Dealer will indemnify and hold Cardan harmless from third-party claims arising from Dealer’s Dealer Data, Dealer’s use of the Service in violation of these Terms, or Dealer’s violation of applicable law.
These Terms remain in effect for as long as Dealer maintains an active subscription. Cardan may suspend or terminate access for non-payment (see §4), material breach of these Terms, or as otherwise agreed in a signed order form. Either party may terminate for the other’s uncured material breach. Sections that by their nature should survive termination (including §§6–11) will survive.
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws principles. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in North Carolina.
Cardan may update these Terms from time to time. Material changes will be notified to Dealer’s designated administrator; continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.
Questions about these Terms can be sent to support@cardan.live.